Finding the right supplier for your grinding operations can be a daunting task. You may think that all grinding wheel suppliers are the same, or simply want to explore the cheapest option; but price isn’t everything. The process of choosing the supplier to partner with doesn’t have to be difficult. We will cover what you should look for below so that your grinding operations will be set up for success.
There are many technical factors that must be considered when choosing the right grinding wheel. The use of the wrong wheel can negatively impact your production and final results. With these factors in mind, having dedicated support from an engineer is invaluable. Most grinding wheel suppliers tend to locate a requested wheel in the catalog and ship it over (if available), but that doesn’t mean that it will be the most efficient wheel for your application. Having custom options and continued communication with grinding wheel experts are vital for success.
What should I look for in a grinding wheel supplier?
A Consultative Approach
On your search for the best supplier for your operation, look for experienced engineers who are committed to their customers’ success. Find a team that will guide you through the process and offer solutions. Whether you know exactly what you need or are starting from scratch, the right supplier will be eager to adjust their product recommendations as your needs and operations evolve. They will learn all that they can about your goals, current concerns, and give advice that will ultimately provide value.
Respect of Your Timeline
Great grinding wheel suppliers are prepared to meet urgent requests as best they can. They also understand the various applications that may require highly-customized solutions and those that do not. No matter your needs, the right partner will determine the best solution based on your timeline. Suppliers who give you vague answers and make false promises do not have your company’s best interest in mind. Choose a manufacturer that considers your needs as well as your timelines.
Total Quality Matters
When it comes to grinding wheel suppliers, quality comes in two forms: product and support. How do you know that both of these factors are equally important to a prospective supplier? Consider asking the following:
- Did you have a pressure-free conversation with an engineer who has the knowledge to ask the right questions? Did you have to wait for a callback or was someone ready to answer your questions immediately?
- Do the engineers ensure the grinding wheel meets (or exceeds) your standards?
- Do they “speak your language”? A team that speaks your language, no matter how technical or nuanced, and understands your desire to balance technical needs with the speed of delivery.
- Is there transparent communication that enables you to meet operational requirements without overly sales-focused conversations?
- Is the pricing competitive without sacrificing product quality?
As you can see, there is a lot to consider when choosing a grinding wheel supplier. Unlike many suppliers, the engineers at Eagle will let you know from the beginning if they can meet your grinding needs. Eagle won’t string you along and make false promises. They stand by their word, are easy to talk to, and won’t send you into an endless cycle of call transfers to reach the right person.
Can Eagle Help Me?
We offer free consultations to see how we can help. To start the process, get in touch with us. Fill out our Request for Quote or schedule a meeting with us. You will talk to one of our application engineers with no pressure involved. Once our engineers work with you to formulate a grinding wheel based on your application, we invite you to test our wheels against what you are currently using. This is the best way for you to see what our wheels can do straight out of the box. Sometimes we may have to tweak the bond slightly or modify the diamond, ultimately, our aim is to improve your grinding or cutting operation. If we cannot provide your company benefit, it would be unfair to take up your time. We will always be upfront about our capabilities.
In fact, here is an example of the outcome of a customer who tested our wheels and achieved greater manufacturing feed rates and speeds:
“We were able to reduce the total run time by almost 40% (from 22 minutes to 14 minutes) and extend truing intervals by 4x (from 50 parts to 200 parts). With the competitor’s wheels, we were sticking after every five parts. With the new Eagle wheels, we do not have to stick wheels (only after truing to open it up).”
When you are ready to experience what Eagle can offer, we will be standing by!